FAQs
Simply enter the address or special location you'd like featured on your jewelry, and our design tool will generate a preview. You can then choose from different options such as necklaces, rings, or earrings, and select your preferred finish: Gold, Silver or Rose Gold.
Our jewelry is crafted from high-quality brass and is plated with 24K gold, Palladium-silver, or 24K rose gold. Each piece is designed to be durable and long-lasting, offering the luxurious look of fine jewelry
Yes, our jewelry is water-resistant, allowing you to wear it confidently in everyday situations like washing hands or getting caught in the rain without worry.
Custom jewelry typically takes 2-3 weeks to create and ship. You will receive an email with tracking information once your order is on its way.
Since each piece is made to order, we do not offer returns or exchanges on custom jewelry. However, if there is a defect or issue with your order, please contact us, and we will make it right.
To maintain the beauty of your jewelry, avoid exposure to harsh chemicals and store it in a jewelry box when not in use. While our pieces are water-resistant, we recommend drying them thoroughly if they come into contact with water.
Yes, all of our jewelry comes in elegant gift packaging, perfect for special occasions. You can also add a personalized note at checkout.
We provide a preview of your map design before finalizing your order. If you have specific requests or adjustments, please contact our customer support team, and we will do our best to accommodate them.
We offer a one-year warranty on all our jewelry, covering any manufacturing defects. Please contact us if you encounter any issues, and we will assist you with repairs or replacements.
Yes, we offer international shipping. Shipping times may vary depending on your location.